FAQ
- What is KitchenKey.pk?
KitchenKey.pk is an online store that offers a wide range of kitchen tools and accessories, including cookware, bakeware, kitchen gadgets, knives, and more.
- How do I place an order on KitchenKey.pk?
To place an order on KitchenKey.pk, simply browse our selection of products, add the items you want to your cart, and then proceed to checkout. You will need to provide your shipping and payment information to complete your order.
- What payment methods do you accept?
Currently we have two payment options, bank transfers and cash on delivery (COD).
- How long will it take for my order to arrive?
You can expect your order to arrive within 3-5 business days after placing your order.
- Do you offer international shipping?
At this time, we only offer shipping within Pakistan.
- What is your return policy?
We offer a 7-day return policy for most of our products. Please see our return policy page for more details.
- How do I track my order?
You will receive a tracking number via email as soon as your order has been shipped. You can use this tracking number to track your order on the courier company's website.
- Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional fee. For gift wrapping option please contact our customer support team.
- Can I cancel my order?
Yes, you can cancel your order as long as it hasn't been shipped yet. Please contact our customer service team to request a cancellation.
- How do I contact customer service?
You can contact our customer service team through our website's contact page, email, or phone number. Our customer service team is available from Monday to Saturday, 9 am to 6 pm.